FAQ

Papito Energy is a brand owned by Jarosław "pashaBiceps" Jarząbkowski - a multiple Counter-Strike world champion, one of the most popular esports players in the world, a lover of an active lifestyle and constantly raising the bar.

Papito Energy is more than just your typical energy drink. Our drinks combine the natural power of caffeine with a clean formula designed with quality and well-being in mind:

• Zero sugar – no unnecessary calories or sudden energy drops.
• Only 5 calories per can – lightness that doesn't weigh you down.
• Natural caffeine – derived from plants, not synthetic.
• Vitamins B6 and B12 – supporting metabolism and concentration.
• The highest quality production – because we care about what goes into your can.

Of course! We've entered the market with strong players in the form of two Papito Energy flavors: Epic Classic and Lemon Mint Flashbang. However, we plan to surprise you not only with new drinks but also with products from other categories and merchandise.

In our online store, we give you a choice because we know that everyone has their own preferences, not only in terms of their favorite Counter-Strike map or favorite sport, but also in terms of payment methods. Available payment methods include: BLIK, online transfers (fast transfers without the need to enter any data), Google Pay, Apple Pay, PayPal, and payment cards.

Our trusted partner - Tpay - is responsible for handling transactions and their security. Your data is protected and payment is processed over a fully secure, encrypted connection.

Unfortunately, no. However, if you made a mistake while preparing your order, please try again. Any unpaid order will be automatically canceled.

InPost parcel lockers - PLN 14.50 - limit up to 20 kg

InPost Courier - PLN 17.50 - limit up to 30 kg

GLS Courier - PLN 17.50 - limit up to 30 kg

GLS International shipping - from PLN 40* - depending on the selected delivery country and shipment weight, costs are calculated automatically in the basket

If you would like to order a parcel over 30 kg, please contact us at b2b@papitoenergy.com

We offer free shipping on orders over PLN 299. Once your cart total exceeds this amount, free shipping will automatically be applied to your order. Free shipping is tied to shipment weight limits – up to 20 kg for InPost parcel lockers and up to 30 kg for InPost Kurier and GLS Kurier.

We ship to European Union member states. A detailed list and prices for shipping to a specific country are visible in the shopping cart when placing your order.

We aim to ship orders placed and paid for by 12:00 noon the same or next business day. The exact delivery time depends on the chosen method and delivery address – details will be displayed in the shopping cart when placing your order.

Once your order has shipped, you will receive an email from us with your tracking number – so you can track your parcel every step of the way.

• Please inform us of your decision by completing the returns form available in your customer account panel.
  
• Return the product in its unaltered condition, in its original packaging, to the following address:
  
  Pro - Logis, "PAPITO VIBE"
  Piotra Bardowskiego 10, 03-888, Warsaw, Poland
  
  within 14 days of notification of withdrawal.

Due to the nature of the products offered (food beverages) , we do not accept returns of products whose packaging has been opened or which show signs of use , in accordance with Article 38 of the Consumer Rights Act.

You have 14 days from receipt of the shipment to report your decision regarding the return.